Payoneer Germany Status Page
All Systems Operational

About This Site

Welcome to Payoneer Germany's (previously: optile's) status page for real time information on our system performance! If there is any interruption in our service, you will find a note posted here.
If you have any questions regarding our system or service, please feel free to contact us via: optile.zendesk.com

PST 1 - Critical Payment Operations ? Operational
PST 2 - Non-Critical Payment Operations ? Operational
PST 3 - Non-Payment Operations ? Operational
Test Services - Developer Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
optile - OPG System Release 2.4.19 Jan 26, 14:00-16:00 CET
We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.19.

Sandbox release will occur on Wednesday, 26 January 2022 at 1400.

LIVE release will occur on Wednesday, 09 February 2022 at 1400.

Transactions should not be disrupted during the release.

This system release includes:

• Addition of Santander eRaty and Affirm payment networks

• Addition of of PayU Bank Transfer in Romania

BUG Fixes

• Fix for the issue that was preventing contract switch to work in rare cases where an external 3DS MPI service
was in use

• Fix for error code mapping for locked, blacklisted, inactive and expired accounts


If you have any questions, please do not hesitate to directly contact our support team at optilesupport@payoneer.com.

Kind regards,

The optile Support-Team
Posted on Jan 20, 10:23 CET
We will be carrying out mandatory updates to our Databases. The updates will take place on both Live and Sandbox environments.

The dates for each respective environment you will find below:

Sandbox: 26.01.2022 16:00 CET
Live: 09.02.2022 22:00 CET

We expect a down time of about 1hr for each of the following services:

• My Dashboard
• Risk

We thank you for your understanding and if you have any questions please contract support on optilesupport@payoneer.com
Posted on Jan 19, 14:54 CET
We wish to inform you that we will release improvements to the Open Payment Gateway (OPG) in version 2.4.19.

Sandbox release will occur on Wednesday, 26 January 2022 at 1400.

LIVE release will occur on Wednesday, 09 February 2022 at 1400.

Transactions should not be disrupted during the release.

This system release includes:

• Addition of Santander eRaty and Affirm payment networks

• Addition of of PayU Bank Transfer in Romania

BUG Fixes

• Fix for the issue that was preventing contract switch to work in rare cases where an external 3DS MPI service
was in use

• Fix for error code mapping for locked, blacklisted, inactive and expired accounts


If you have any questions, please do not hesitate to directly contact our support team at optilesupport@payoneer.com.

Kind regards,

The optile Support-Team
Posted on Jan 20, 10:26 CET
We will be carrying out mandatory updates to our Databases. The updates will take place on both Live and Sandbox environments.

The dates for each respective environment you will find below:

Sandbox: 26.01.2022 16:00 CET
Live: 09.02.2022 22:00 CET

We expect a down time of about 1hr for each of the following services:

• My Dashboard
• Risk

We thank you for your understanding and if you have any questions please contract support on optilesupport@payoneer.com
Posted on Jan 19, 14:56 CET
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.