Improvement to Risk Management to Live
Scheduled Maintenance Report for Payoneer Merchant Services
The scheduled maintenance has been completed.
Posted Dec 13, 2021 - 11:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 13, 2021 - 10:00 CET
We wish to inform you that we will release an improvement to the Risk Management application inside the optile gateway (OPG).

LIVE release will occur on Monday, 13 Dec 2021.

Transactions processing would not be disrupted during the release.

We anticipate the Risk Management application and it’s function of email referral block list may be degraded during the deployment timeframe. The deployment with data update will be performed during a period of low traffic on each environment.

This Risk Management application release includes:

Check of email address referral lists improved to work in a case-insensitive manner. This will allow any form of inputs in the referral lists and transaction requests to be matched and blocked. For example, is present in referral list, then this will be considered a blocking criteria for any variation of the same email, e.g.:, FIRST.LAST@EMAIL.COM,

Addition of email addresses to referral lists is case in-sensitive. If an email is already entered, then a different variation can not be entered anymore. For example, if is already present in a referral list then adding a different variation like is not permitted anymore.

If you have any questions, please do not hesitate to directly contact our support team at

Kind regards,

The optile Support Team
Posted Nov 26, 2021 - 11:59 CET
This scheduled maintenance affected: PST 2 - Non-Critical Payment Operations.